Interview went pretty much exactly as the previous poster. Might have interviewed on the same day. Questions were pretty much the same ones posted here.

I have been selected to move into Phase 2. According to JetBlue they will do the background checks and then submit the entire package to the Pilot Hiring Committee which will look at everything and make their decision. Could take up to 4 weeks depending on how long it takes to do the background checks. Classes are Jan/Feb.

Here is a review of my experience during the JetBlue interview on September 10, 2003. Overall it was great. What a tremendous group of people. Everyone went well out of their way to make me feel at home. All other gouges are right on the money. I will list some of the differences and things perhaps unique to my experience.

The interview was held in the JFK Hampton Inn. In attendance were Dave Barger-President and COO, Capt. Al Spain- VP of Operations and new system Chief Pilot Pete Russo and of course Dean Melonas who runs the interview show. All a great group of guys that were happy to speak with everyone in attendance. I got there a little early and was nervous so I went in early. Speaking with all these gentlemen before the interview burned off all my nervousness and had me perfectly relaxed for the interview.

The interview questions were derivations of questions right out of the gouge, the only different question was "Tell me a time you had to come between two employees to settle a dispute." To get a great grasp and fully prepare for the interview I highly recommend Emerald Coast Interview Consulting, own.aol.com/ahaganf15/myhomepage/business.html. It's a $300 investment, interview prep. You'll be very prepared and if you don't pass Phase I, you get a full refund. It's more than worth the money compared to the payoff if you pass the interview. JB is looking for pilots that care; I mean really care about taking good care of people and doing anything, and I mean anything, to get the job done. Especially if it means going beyond your "job description". If that is not what you're into don't even apply.

I found it best to practice my answers with flash cards with bullets. Don't memorize your entire answer as you need to be flexible and will not sound genuine anyway. Just be yourself and don't try to be a canned product of something you're not, they'll see right through it. It felt like I was talking to a couple of buddies the whole time, so just relax and let them know how much you really want to be there and be part of what they're doing. They told me my level of preparedness actually made their job much easier. By the way, more than half the interviewees wore blue ties and some even wore blue shirts, I didn't go as far as the blue shirt. Following is a list of the actual questions I was asked:

1) Tell me about the toughest crew you had to deal with. 2) Tell me a time you went outside company policy. 3) Tell me a time you forgot to do something recently. 4) When was the last time you had an FAA examiner on board and how did it go? 5) Tell me a time you had to deal with a stressful flight. 6) Tell me a time you saw a crewmember do something unsafe/you influenced a crewmember. 7) Tell me a time you were understaffed and what did you do about it to maintain safety. 8) Tell me your shining moment story. 9) What do you do to keep track of things that need to be done? 10) Tell me something you really liked or didn't like about a past employer. 11) Is there any thing you would like to tell us about yourself you feel we may not have gotten from this interview?

All in all it was a wonderful experience and leaving there made me want to a part of the family even more.

Some questions that I was asked:

1. Tell us about something you forget to do recently ? (Doesn't have to be aviation related).

2. Tell us about a time when you helped address a customer complaint ?

3. Tell us about a time when you had to use your leadership skills to resolve a problem ?

4. Tell us about a time when you had to use your flying skills to maintain the safety of a flight ?

5. What is one word that others would use to describe you ?

6. Tell us about a time when you saw a coworker do something unsafe ? When they tried to make you do something unsafe ?

7. With so many qualified people here why should we hire you ? (If you say I'm the world's greatest aviator etc. I don't think this is good. Instead, emphasize some of your human resource skills and personality traits that would be an asset to JB etc.)

8. Of all the jobs on your resume which did you like the most ? The least ? Why ?

9. Do you have any questions for us ?

The entire interview process was awesome. Every thing was done very professionally, and the entire staff was super friendly - hard to believe that there are people like this in New York City.

Unlike any other airline interview I've been to they assign staggered interview times, so there is minimum

waiting time. What an innovative idea - why doesn't anyone else do this ? After checking in, they will take your log books for review, and verify some of your documents. Then they take your finger prints using a computerized scanner, and they ask that you have a seat in the briefing room where someone from management (Chf. Pilot - Lanny McAndrew for us) is conducting an open forum question and answer session. About 20 minutes later, the two interviewers will come find you for the interview that lasts about 45 minutes.

After completing the "interview", YOUR NOT REALLY DONE WITH THE INTERVIEW. Someone else takes you for a debrief / critique of the interview process. This is your last chance to shine - they will ask if you remember the names of the people who interviewed you ? How much notification you would need to accept a job at JB ? (Remember do on to others as you would want them to do on to you...enough said). What you thought of the interview process etc. I mentioned how impressed I was with the interview process (FREE Hotel, $ 400 airfare reimbursement, cab fare, great people etc.) and they write down just about everything you say.

Just be your self. JB is a real people person airline. If you can consistently demonstrate to them that you go above and beyond the call of duty to get the job done this is the kind of people they want. If you are the kind of person that goes to work and only does the minimum required - don't apply.

Changes:

interviews are now at the Ramada by JFK there is one interview with both the HR person and a pilot who alternate asking questions. still takes about 50mins but you only do it once. Questions I hadn’t seen on previous gouge

-TAT (tell us about a time) you used CRM skills and got multiple people/departments involved -TA your computer skills. (specifically email/internet) -TAT you recently upgraded to a new aircraft and how you dealt with the stress during ground school/sim training TAT saw someone breaking the rules -This question was supposedly “off-the-record” and came from the pilot. I am a soon to be furloughed major airline pilot and he asked, “Why did I wait so long to apply?” -Questions previously posted that were asked

-TAT you had an unexpected delay at the airport and what did you do -TAT you went out of your way to help someone -TAT difficult co-worker -TA Why do you want to work for JB -TA the job you enjoyed the most and why

The Jet Blue interview lasted about 2 1/2 hours total. They are very personable, friendly, and relaxed. The key to success is 1) Be yourself, 2)Be relaxed, this is not difficult, as they put you at ease being there. 3) smile 4) be "people friendly" and positive in your reactions and answers. There is no place for a negative attitude in there. The interview is 1 hour with a "People" department person, and 1 hour with a Pilot. The questions are a clone of the Southwest interview. They are looking for people who are customer oriented, and just love to fly.