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NetJets Pilot Interview Profiles

Date Interviewed: January 2015
Summary of Qualifications: 3600TT, mostly military, some 121 regional level.
Were you offered the job? No
Pilot Interview Profile:
The process starts with a phone interview. I was asked mostly about my career background, details on my resume, and if I had any disqualifiers like training contracts with current employer, FAA violations, accidents, and driving record discrepancies. A few hours following the phone interview I received an email inviting me to Columbus for the two day interview.

Someone time afterward, but before going to Columbus you are required to take an online personality test. It's quick and easy, but how you score and how that factors into the hiring process is not disclosed.

NetJets buys you a ticket and puts you up at the Hilton next to the terminal at CMH. They comp breakfast both mornings and offer to reimburse your other meal expenses during your stay.

Interviewees are dividend into two groups, an AM and PM, with mirror schedule. AM group goes in first in the morning, gets the facility tours and interviews, and is joined by PM group at lunch time for larger presentations and Q&A. After lunch AM group goes back to the hotel while PM group does the facility tours and their interviews.

The interview runs about 60-90 minutes and is a three on one panel format. It seems the common panel makeup was a pilot in management, a line pilot, and a non pilot like HR or guest services. It was a very laid back interview with mostly large open ended 'so TMAATW' type questions. Unlike previous gouge there is no technical test or technical questions asked. For myself and my fellow candidates the interviews all seemed to go well. After everyone is finished you are given a profile packet for the next day sim test, and are sent back to the hotel. Around two to three hours later they start calling to inform us either when our sim time was the next morning, or that we didn't make the cut and would not be proceeding to day two. I unfortunately was one of the ones passed over, and thus this is where my story ends. There is no reason or feedback given as to why someone doesn't make it. I wish I could give advise as to what not to do so you'll succeed where I failed, but there's just no info to give. They are very opaque as to their decision process.

Good luck to everyone interviewing in February. NetJets seems like a great gig if that's the flying you're interested in. I wished it worked out better for myself, but there are other airplanes in the sky, other opportunities will come...
Date Interviewed: August 2008
Summary of Qualifications: 5000TT 121/135 Civilian
Were you offered the job? Don't Know
Pilot Interview Profile:
New Interview format. First there is a phone interview, which I posted on earlier. I was told that I would find out anything in 2 to 3 weeks but I didn't hear back from them for 7 weeks. I was invited by email to Columbus OH for the second round of interviews.

I was flown in and NJ paid for all accommodations. They put us up at the Embassy Suites and paid for our lunches during the interview. There were 10 guys for the interview and they had a total for 30 interviews for the week. We were told that there were slots for all of us if we passed the interview but I heard rumors that they were taking any where from 2 out of 10 to 8 out of 10 with the new interview format, so I don't really know what their numbers are. In addition I was told that hiring was slowing down until they get their new numbers for 2009, which will not be until late Dec.

NJ is an amazing company and every aspect of the interview was professional and friendly. The personal interview and technical interview were very laid back they were all very friendly.

Day 1:

Met at 7am and taken to Bridgeway. The first hour there was introductions and a brief overview of the company. We were given an interview schedule one with HR and the other with the chief pilot and another line pilot) and a 20 question technical test that had 135/91 questions and questions on approach charts. The Technical test was graded although not a pass-fail. The test was used during the technical interview and the chief pilot went over any questions that were missed. I didn't miss any on the test so I am not sure what they will ask you if you do miss any but I heard they are trying to find your weak areas and then will go into those areas in more detail.

Technical interview had two pilots asking questions. Why NJ? TMATW you had an emergency and how did you handle it? What could you have done better? Have you every flown with a weak Captain? How did you handle it? Was asked to brief a STAR into ST. Louis MO. Was given a 10-9 charts and asked what is the highest obstacle, and what the red circles on the chart meant (Hot Spots for runway incursions). What is your favorite thing about the job you have now and what is the thing you dislike the most. I had a few questions on oxygen requirements for crew part 135. There were a few get to know you questions and they asked if I had any questions for them. They are very professional and at no time will give you any indication on how you are doing. Interview about 45 min.

HR interview was about customer service. Question were TMATW you had an upset customer and why there were upset and how did you handle it? TMATW you went above and beyond to get the job done. Why NJ? What is your favorite and least favorite thing about your current job? Tell me about your flying career? There were a lot of get to know you questions and they make you feel comfortable so just be yourself. TMATW you did something wrong and what did you do and how did you handle it? Interview was 45 min. We were all given a drug test at some point during the day.

We finished the day with a tour of the facility. They had us sit in 3 different airplanes to make sure we fit and to tell them if there was any airplane that was just too uncomfortable to be sitting in for long periods of time. The last thing we were given was our sim schedule for the next day and a sheet with NJ callouts, checklists and profile to be flown in the sim the following morning. Everyone got the Departure out of TEB and JFK and the ILS to TEB and JFK.

Sim was the next morning 7 am brief and I was first to fly. The sim is now in a level D simulator Cessna Excel. They don't give you any power settings and they are grading heavily on callouts, checklist usage, CRM and aircraft management. They gave us a flight safety poster of the Excel but was given no time in the sim to find out were everything really was. The Departure out of TEB is very fast and the Excel is very fast. If you don't pull back the power right away you will blow the 200Kt speed limit very easily. In addition the Excel has a moving Stab so if you donít plan to trim it out when you call flaps up or donít apply forward pressure you will flow an alt very easily. They have you taxi out and then takeoff on the departure, level off and set up for an ILS into JFK to a full stop and taxi off the runway. The other pilot then taxis to the runway at JFK and does the departure out of JFK (Breezy 1 climb) to the ILS TEB. They give you a 10 knot crosswind on landing and I expect they want to see proper WCA on landing. They say they are not looking for ATP standards, but there is a lot going on in an airplane that most of us had no time in. The Sim evaluator gives you no indication on how you did and they state from the beginning they will not because they don't have enough time in the day to do so. After the sim you are free to leave.

Overall a wonderful experience and they really have an amazing operation. They are truly dedicating to making their employees happy and it shows by the team culture that is present in every department. We were told we wouldn't hear anything for up to 6 or more weeks, but through the grapevine was told that if you don't get hired you should know within a few weeks so I guess no news is good new. I know that a guy the day before our sim went full scale deflection on the ILS without going around and was told in the sim that he would not be getting a call back.
Date Interviewed: June 2008
Summary of Qualifications: 5000 TT 2500 ME 1500 PIC Turbine, Chief Pilot. 135, 121 Civilian
Were you offered the job? Don't Know
Pilot Interview Profile:
This was a phone interview which is a new format I believe for NJ.

Got an email 3 weeks ago and the interview was scheduled. HR stated they have a huge influx of apps.

Kelly from HR called and was extremely friendly and made me feel very comfortable. Some idle chat and then questions.

What do you know about NJ?
How would you handle PAX that were upset because of MX and WX delays? Upset about a bad business meeting?
Why do you want to work for NJ?
In you own words how would you define elite customer service?
How would your peers describe you/ your character?
Where do you want to go with your career?

She asked me if I had any questions. Stated that I would find out if I go to the next step which is the full interview in Columbus within 2 -3 weeks. Interview lasted approx 25 minutes.

I am very excited and I know that NJ is a top notch company. I am looking forward to giving you an update when I get some news. I think that with the large influx of apps that the phone interview is an easy and cheaper way to sort the pile.
Date Interviewed: January 2008
Summary of Qualifications: 11000 hrs total, 5 type ratings 9000 Jet
Were you offered the job? Yes
Pilot Interview Profile:
New interview format, there is a technical 20 questions test (not graded), basic part 91 and AIM questions. In the interview with the 2 pilots they will ask the technical questions according to your weak/wrong answers.

Also new is the interview with HR.

But the questions in both interviews are pretty much the same as in the previous gouges.
Simulator remains the same and is conducted in the last day.

The got a new contract that is better than most of the Legacy Carriers so they became very picky, and they are "looking for the best of the best" so make sure you do your homework and prepare yourself, is worth it.
Date Interviewed: April 2007
Summary of Qualifications: ATP, 2550TT, 1000PIC, 2500ME, military
Were you offered the job? Yes
Pilot Interview Profile:

Day one, they sell you the company. They speak of the negatives as well - owners smoke, pets on board, you handle bags (it rains sometimes), you know where the dust buster is located and how to use it, weight gain is likely if you are not careful. We did not get the whiz quiz, that comes after the offer now. We did get an assessment prior to the interview that is done on-line. It had math, English, and would you rather climb a mountain or a blow it up type questions. Second day is the interview and sim. You have a partner for the sim and the group was also divided into two groups for interviews, one to interview with a two-pilot panel and the other to interview with a one pilot/one HR panel. The questions were different for the two groups. I talked with the 2 pilots. The sim, IMO, was not really that hard if you have a crosscheck and fly with your fingertips. Me and my partner flew very well and did so from the round gages in the left seat. We used CRM from beginning to end. The horn is indeed very loud. TMA your flying career. Broad question that lead to several tangents, some that were not flying related. Given a SID, what is the climb gradient? How do I convert ft/NM into %? You are at FL300, ATC gives you a restriction of 100ft by 20 DME from the VOR you are navigating off of, when do you start down? What is your VVI for this descent? When is an alternate required? What are the fuel requirements for an alternate? When will your altimeter read higher than you really are? Why NetJets? Where do you draw the line at customer service? I was then given scenarios and asked if I would be OK with each. Have you had an ethical dilemma while flying? (I turned that into TMAAT when you broke a rule to get the job done). Guest of owner is flying to Ireland, you have an hour to stock the plane, customer service team has no way to find out their desires except they have no food allergies. What do you put on the plane? What is the role of a NetJets pilot? They pointed to an MSA on a SID plate and asked what it was. What would you do if you had to sit at an FBO for 10 hrs? There were some other questions about the specific type of military flying that I have done. I don't know if that was curiosity on their part, or real questions. Certainly it was part of the get-to-know-you stuff. They told stories and I told stories. They say they want to get to know you as a person. I found that to be true. It was very relaxed, to the point that I was unsure of how I did. Take the time at Flight Safety to talk to the folks doing recurrent. The job offer came 3 weeks after the interview. Planes that I know were offered to our group: X, Excel, XLS, Sovereign, and 400XP. I know there is a class for the Hawker 800 as well.

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