If you are selected for an interview, Betty Slater will to call you to try
and set it up 2-3 weeks down the road. This does not leave a lot of time for
interview prep, scheduling a practice sim or tracking down a lot of info on
Alaska Airlines. Betty (Ms. Slater to me) is very very nice and very busy.
The sim is either in a 737 or an MD-80 and includes NDB holding, an NDB
approach and an ILS approach. Having never flown a heavy or crew aircraft and
very few NDB approaches, I felt some simulator time would really help me. I
tracked down several 737 sim companies (those that want to sell us all type
ratings) and asked what it would cost for an hour of interview prep time.
There are two companies in Seattle right down the street from each other
and about a half-mile from Alaska Flight Operations that have a 737 sim.
Flight Safety International at $575/hr and Simulator Training International
(STI) at something like $350 an hour. I chose Flight Safety based on the
words of another Alaska interviewee who got hired.
I thought Flight Safety sim was expensive for what I got out of it. I am
glad I did it though because after flying the profile for practice, I knew
there was no way I would have passed the interview based on how I flew the
Flight Safety sim. The instrumentation was very similar to the Alaska
Airlines sim I used for the interview. The instructor also provided me
instruction in NDB approaches, which I had never had.
GETTING THERE
Alaska Airlines will pay for your trip there and back using a standby ticket.
Betty Slater will fax you a voucher to take to the Alaska ticket counter. It
would be wise not to rely on getting there on the last flight out of town
because any revenue passenger will bump you. In the three trips I had to make
up there, I only really had problems on the third trip (for the drug test).
Allow yourself an extra day getting to Seattle so you don't have to deal with
this kind of stress before your sim or interview.
Alaska will not cover the cost of a hotel or rental car while there for the
sim but they will for the interview. Betty Slater did give me the names and
numbers of three local hotels to make a reservation. It didn't really matter
though. There are tons of hotels along International Blvd near the airport
and Alaska Flight Operations and Headquarters so if you go up there without a
reservation you're bound to find a room nearby. I also rented a car
at the airport that made getting around and a last minute trip to a local mall
easy.
I drove the route to the Sim to make sure I could get there and park without
getting lost. Talk about nervous, I even timed it. I was about as ready as I
could be. I spent the afternoon studying a CRM handout from an AIR, Inc.
conference.
THE BIG DAY
Show time at the sim building was 0630. I had 4 alarms plus a wake-up call
set 2-3 minutes apart around 5 AM. I wore an interview suit and it was the
appropriate attire. I got there at 0615 and the 3rd of 3 candidates arrived
right behind me. The main lobby entrance was locked so I had to walk left a
few feet to the crew scheduling entrance where a pilot let me in. He led me
to the lobby where we ran into our examiner. He led me and the third
candidate, who had just arrived upstairs, to a break area where we met the
first candidate, and we all introduced ourselves. One was a female first
officer for a commuter flying turboprops out of Chicago with 3700 hours. The
other was a cargo operator who already knew a couple of Alaska captains and
had about 4200 hours. I was the low guy with only 2900 hours but I was the
only one with turbojet experience.
After introductions and pleasantries, our examiner, an Alaska Check Airman,
gave us the ground rules briefing.
"You will make mistakes. You will be off altitude and airspeed. What I am
looking for is recognition, awareness and timely corrections. We would really
like for all of you to do well. You can't use any autopilot or computers,
fly the airplane yourself. Run all the appropriate checklists like you would
for your current aircraft. If you would do an approach checklist, do it. If
you would do a before landing checklist, after take-off checklist, or
missed approach checklist then run those when you need to. Since the flap
switch is a little quirky, I will control the flaps. You just tell me where
you want them. i.e. "set approach flaps, or set landing flaps, what ever."
The Non flying pilot is not allowed to talk accept to acknowledge commands by
the flying pilot. The NFP's only responsibility is to silence the gear
warning horn whenever it goes off. Other than that, the NFP may only raise
or lower the gear, set airspeed, altitude and heading bugs on the command of
the flying pilot." His exact words regarding the NFP were "Forget CRM here,
You cannot impress me as the non-flying pilot." We all filled out grade
sheets with our total hours, jet hours, and last flights for him.
The examiner already had decided the order of who was going to go first so
none of us were faced with the paralyzing dilemma of "should I show confidence
and leadership by going first or will I do better if have a chance to see a
little bit of the profile?" I was to go first followed by the others.
He went over the basic pitch and power settings for the Sim and emphasized
the control and performance concept of spending most of the time on the ADI.
The Sim
My Sim profile consisted of the following (Everybody's are slightly
different):
1. Takeoff Clearance, from RWY 16 at SEA: "Climb and maintain 5000, passing
2000, turn right intercept the SEA 180 Radial outbound, arc west on the 10 DME
Arc, Maintain 250 knots.
2. From the arc, climbing and descending turns to headings were given.
3. After putting me on freeze, He reset the sim with the aircraft about 7
miles out on the 225 bearing from the PARKK NDB on a heading of 195 and issued
holding instructions: " Alaska Trainer 1, Proceed Direct PARKK Outer Marker,
Hold north on the 338 Bearing From the station, expect further clearance 0731,
time now 0726." There were no approach plates to review, you just get a
minute to figure out where you are and what you'll do when you get to
the NDB. Mine was a Parallel entry. Don't forget to time outbound and
inbound.
4. After rolling out on my 2nd turn outbound, he put me on freeze, showed me
the approach plate for the NDB 16 at SEA and asked me to tell him where I was
on that diagram. Then he said "Brief this approach and fly it."
5. After briefing the Non flying pilot on the NDB approach, I was wings level
outbound abeam the NDB and he took me off freeze, so I flew outbound for one
minute then turned inbound and configured for the approach. ("Approach Flaps,
Gear Down")
6. At the NDB inbound, I started timing and called for "Landing Flaps." I
broke out 200 feet above mins and he put me on freeze on short final.
7. He reset the sim and put me on a dogleg for the ILS. We got the jet
configured and he said the decision height is 626 feet. Just intercept the
course and fly it down for landing. There was no approach plate to worry
about or brief.
8. Again I broke out about 200 feet above mins and transitioned to land. Do
your best, don't forget to lower the nose to the runway and brake and use the
thrust reversers. Bring it to a complete stop on the Runway.
That was it. He said I did fine. "Be at Headquarters by 9:30 am." One of
the others also passed but he said the commuter pilot from Chicago screwed up
arcing and the NDB approach.
The Personnel Interview:
At 9:30 Betty Slater greeted me in the lobby and escorted down to the break
area where we sat down at a table and she gave me some paperwork, pencils, and
a legal pad. She described the FAA Records Request, and Company data sheet.
The FAA paperwork was pretty straight forward.
The company data sheet asks for:
1. 5-Year Employment History with CURRENT numbers for former
employers/supervisors
2. Names of all high schools and Colleges attended.(Name, City, State, Phone
Number, Degree/Diploma (Y/N), dates attended)
3. Ten-year Residence History - Physical Address and zip codes, dates (No PO
Boxes)
All dates for the form were in Month/Year format, Actual days were not
required.
Civilian Pilots will have to fill out training records requests for their
civilian employers under the Pilot Records Improvement Act.
She explains all the paperwork and gives you one hour to fill all of it out
plus hand write an autobiography. The paperwork takes all of about 15 minutes
so be able to write your autobiography in about 30-45 minutes. She leaves you
alone to do all of it. I used a pen for the autobiography instead of the
pencils she gave me because it was easier to write with and showed up better
which would be needed for making copies. I'd have one prepared in
advance so you know what you want to say. The way she instructs it varies
from person to person. Sometimes it's "Tell us about yourself" Other times
its "Tell us about your flying career" etc. Be ready to adapt.
After an hour, you give the paperwork to her and she takes you to a room for
the personnel interview.
Questions:
1. Have you used any tobacco products in the last XX months?
2. Any DUIs, DWIs etc.?
3. Any Disciplinary action taken against you by your employer? By FAA?
Anything pending?
4. Ever been fired or asked to resign for any reason?
5. What other airlines have you applied to?
6. Have you interviewed with any of those?
7. As an aside, Alaska is thinking about going to UPAS, what do you think of
their service?
8. What is your current phone number? Fax number?
9. Any moving violations in the last 2 years?
10. May we contact your current employer?
11. The application is a legal document, are there any misstatements you would
like to correct now?
12. Why do you want to work for Alaska Airlines?
That was it, then we set up a time for the board interview 2 weeks later…
Board Interview
I showed up at Alaska Headquarters 10 minutes prior and was told to have a
seat in the lobby. There were no other pilot interviewees there. You're
kinda by yourself. The receptionist let Betty Slater know I was there. After
about 10 minutes Betty came out and told me "We're running just a little
behind." (I was told to expect this by an Alaska pilot and brought some
reading material to keep occupied) Betty explained that the chief pilot, Paul
Majer, would come out and chat for a minute then escort me back for the Board
interview. She also pointed out that when I saw the previous interviewee
leave, that my time was approaching. I waited about 30 minutes after my
interview time until the previous interviewee left. It was the guy I did my
sim with. He said, with him they emphasized the accident he had a few years
back and what do you do if a captain goes below mins on an approach?
Twenty minutes later, Paul Majer came out to meet me.
Paul Majer came out, shook hands and asked me to sit back down. He explained
the goal was for them to find out what kind of person I was, and for me to try
and be as relaxed as possible. It's not an inquisition, etc. He's a former
tanker pilot and asked if I had ever met so-and-so who I hadn't. Then he
escorted me to the interview room.
The 5-Member board consisted of the Chief Pilot, a Human Resources Rep, and
three Captains.
Paul Majer introduced me to all of the others in the room. Each had a paper
sign on the table in front of them giving their names and occupations. HR
began the questioning.
1. Any changes on your application or resume since you completed it, any
accidents, incidents, etc?
2. We noticed you took some classes at a junior college while you were in high
school. Why?
3. As part of the new FAA regulations we are required to do a 10-year
employment review. Start from about 10 years ago and tell us about your
aviation career. Anything you want.
4. Tell us what your motivation is for working for Alaska Airlines
5. Now, I understand you're getting out of the Air Force and you are applying
to everybody. You could make more money with a lot of the other carriers.
Why would you want to work for Alaska Airlines? This particular question
received a lot of emphasis for me. They asked it in various forms at least
twice during the interview. Apparently there have been a number of pilots who
start getting recruited by other airlines right after they get their
training with Alaska and leave. That would piss me off as an employer too.
6. Why are you leaving the Air Force?
7. How would you balance a reserve line in Anchorage with your Reserve job in
XXXX…?
8. If Alaska hires you and six months later Delta makes you an offer, what
would you do?
9. What would you do if Alaska did not hire you?
10. Suppose you are not picked up by Alaska and six months from now you're
working for Continental and Betty Slater calls you offering a class date here.
What would you do?
11. You're an instructor, Critique your sim. Assign a grade.
12. Using that same scale, how would you rate yourself as a pilot in your
current aircraft?
13. What do you think we're looking for in our pilots?
14. What kind of pilot are you?
15. You're an experienced Air Force pilot. How would you feel about having to
take orders from a female Captain who's younger than you and has only flown
commuters? Do you think she might have gotten the job unfairly?
16. How would you handle a disruptive passenger?
17. Who is Bruce Kennedy?
18. There's a book out there called "The Alaska Airlines Story." Have you
heard of it? Have you read it? Where did you learn about it?
19. Ever been to Alaska?
20. You're an Air Force pilot. You could be picked up by anybody and make a
lot more than you could make here. Why do you want to pass that up to work
here?
21. What would be your toughest challenge if you came to work for Alaska?
22. What would you do to prepare for class if offered a class date?
23. Rank order you base preferences
24. What would be your aircraft preference?
25. Where did you hear about the hiring window?
26. Does Air Inc. have a big list of questions that we ask?
27. Did all those other people you talked to have a list of questions?
28. What is your greatest accomplishment
29. What was your biggest mistake?
30. I was comparing pay stubs with a friend of mine who flies 747s for
Northwest and he's making about $50,000 more than me a year. You're young.
You multiply that out over a 20-year career and you're looking at about a
million bucks. Why would you want to pass that up to come work here at
Alaska?
31. Alaska Airlines consistently gets good customer service ratings. Why do
you think that is?
32. Sitting reserve in Anchorage, you'll have a number of flights to Seattle
in the middle of the night where the highlight of the evening is a 15 deg
turn. How do you think you'll handle that after flying combat missions over
Iraq and Bosnia? Won't this kind of work be a let down for you?
33. Your resume says you're a volunteer for XX charity. What do you do with
them?
34. OK this is your chance. Is there anything you'd like to add? Any
questions for us?
It was extremely curtious and professional. They really just wanted to find
out what kind of person I was. Would I fit in with their company? But they
also wanted to make sure I really wanted to work there.
After the Interview, Betty Slater will give you a list of all the members of
the interview board in case you would like to send thank-you notes. She said
the board will write their impressions right after the interview and then the
package gets sent to the V.P. of Flight Operations who makes the final
decision. She said she would get the word via e-mail and would call in about
a week.
Sure enough, the call came the following Friday. She gave me a class date two
months down the road, pending the outcome of my FAA mandatory drug screening.
We scheduled the test one week away and again she faxed a ticket voucher to me
to get up there on a standby ticket.
The test itself is nothing. Just pee in a bottle. They took two samples. One
is used for drug testing. The second is split into two samples; one as a
secondary drug test (back up sample), and one to test for tobacco use. They
are serious about their no tobacco policy.
The hard part was getting there on my standby ticket. The testing center
itself is easy. It is inside the Seattle Airport directly across the hall
from Gate D-1. It's the door with the doorbell. Not hard to find.
That's it.
|