I received an application in the mail towards the end of August. I completed the application and mailed it in with a return receipt, received notification of application delivery on Sept 3rd. On Sept 16th I received a letter for an interview which I set up for the 29th of September( interviews are Mon-Thur). When you set up the interview Eagle recruitment will give you a number to use for a company pass for travel to the interview. Unless you live near Dallas you will have to use the day prior to the interview for a travel day. Most of the interviews start at 7:30am but some applicants will do the sim portion first with a possible show time of 6:30am.
The package that Eagle sends with the interview invitation includes a recommendation for a hotel. I stayed at one, the La Quinta Inn in Euless, TX. They charge $51 for a single occupancy room before tax. The hotel has a complimentary shuttle service to the Flight Academy (simulator portion), Centerpoint IV (technical and HR interviews) and DFW. The hotel is a 5-10 minutes from either location.
Simulator
I was told to show for the sim at 6:30am. The shuttle leaves from the hotel at 5:30am so applicants will want to wake early and check out by at least 5:15am. The day I was there they were using a 707 for the sim evaluation. We received a 20 minute briefing on what they are looking for during the eval. They will give you power settings and call outs to use. They will grade you on crew resource management, clearance readbacks, and accuracy during the flight. Although I was briefed in the morning on the 707 when my turn came at 11:30 someone else had the sim scheduled (contract training). I had do the tech and HR interviews and come back that night for the sim. This was my 707 profile as briefed:
Your callsign is Eagle 1
You will get the ATIS during the initial sim brief we had 200 OVC vis 2 mi, information Alpha
You simulate a call to LA Clearance and request IFR back to KLAX
Your sim evaluator will give you a clearance.Eagle 1, on departure fly RWY heading., climb to 5000
Just read that back to the evaluator
You'll start on the runway.
A departure from KLAX RWY 24R
Set takeoff power at 1.8 epr
Accelerate to 80 knots using tiller steering
At 80 knots switch hands from the tiller to the throttle
At 120 knots call V1
At 130 knots Vr, rotate to 10 degrees pitch up
Call "positive rate, gear up"
At 1000 feet call for "flaps up"
Set power in fuel flow at 5500 lbs/hr
CLIMB CHECKLIST
10 degrees pitch will give you roughly 180 knots which is your climb speed
level @ 4 degrees pitch up (not level) and set power at 28-3000FF
CRUISE CHECKLIST
A couple of turns, turn direct to Seal Beach VORTAC
Descend at 200 knots with power at flight idle
DESCENT CHECKLIST
You will be given hold instructions. Let the evaluator know your entry type, you can
Ask him/her if they concur. Some people do just the entry, some do multiple turns in the hold.
You will be given a vector to intercept the localizer for the ILS 24R. When cleared for the approach call for APPROACH CHECKLIST
Power 3500 FF, flaps 14 degrees 160 knots
When the glideslope needle moves call "Glideslope alive, Gear Down, Flaps 25 degrees"
BEFORE LANDING CHECKLIST
Fly the localizer at 140 knots and power set at 22-2300FF until you breakout.
You have to set the power, and call for the checklists(you don't have to do them).
Technical
You won't be told how you did on the sim afterwards. It is my understanding that in the past applicants always took the tech and HR interviews first and if successful then went on to the sim. If you take the sim first and do bad you can still go through the interviews. They will collect your logbooks( write down dates of any checkrides you've taken in the front of your logbook or where space is provided). My technical interview lasted about 45 minutes. The interviewer put me at ease and asked some questions about my previous work experience. The actual questioning wasn't all that in depth. The majority of the questions came right off of Jepp plates or enroutes. As a flight instructor I used NOS because they were cheaper but I studied the Jepp chart legends well before the interview. Some of the items asked were:
What made you choose American Eagle?(asked again during FR portion)
Decoded a METAR/TAF know all of the remark codes for the METARs
Brief the KLAX 24R plate
Define MSA
Is an MSA for normal or emergency use?
What is the dark arrow pointing to a ground obstruction on the chart?
Where is the FAF?
What significance does the presence of an ALSF-II have for someone on this approach?
What minimum vis is needed for the approach?
Asked about the chart effective date and what significance that has for a two man crew?
Asked were the FAF was on a VOR approach without a Maltese cross depicted
Pointed to a line with an altitude and heading and asked what it was called
Pointed to various numbers on airways (low enroute) and asked what they were.MORA's, MOCA's, MEA's, Grid MORA's ect..
What makes a good Captain?
How would you deal with a drunk Captain?
You'll get some questions relating to the aircraft you fly the most. Fuel, gear, electrical systems.
Human Resources
Yvonne Parsons-Jackson did my HR interview. She was very nice but had to keep the interview very
short. The day I was there I think there were 16 pilot applicants and it appeared as though she was the
only person doing the HR interviews. My interview lasted 10-15 minutes.
What made you choose American Eagle?
What makes a good Captain?
What makes a good FO?
Where do you expect to be in five years?
What is your worst/least desirable quality as a pilot?
Where do you want to be based? Why?
The remainder of the time is spent verifying personal information and making sure all your paperwork is in order.
Applicants should be prepared for a long day. I was initially scheduled for a 6:30am sim brief and morning sim which got pushed back until the evening 9PM and in a different sim, the KC-135 (similar profile but you need another brief for the different power settings and flap settings). They were doing a lot of hiring so there is a lot of dead time. The HR and tech interviews combined last no longer than an hour and the sim is 35 to 40 minutes. However when you take in to account there maybe more than
12 applicants, recruitment isn't manned to handle everyone at once. The sim evaluators got slammed all day. Captain Kamil Kuroda did my morning brief and he was still doing other sim checks until at least eleven that night. If you are unfamiliar with full motion sims I'd recommend going last in your sim group. I was fortunate enough to have about 45 hours of good sim time from an internship in Denver. Still I waited for other candidates to come out to pick their brains about idiosyncrasies with the sim. The profile is simple but just handling the aircraft, in my opinion, is demanding. The sim is pitch sensitive but once it is trimmed correctly (use the trim after any pitch/power change) the aircraft is rather stable. I've read the gouges on the Will Fly for Food Website http://www.se.mediaone.net/~djbair/ concerning the sim profile and although they are accurate most of the comments would leave you to believe that it's nothing to be concerned about. Just about everyone coming out was either tired or frustrated. The sim flies heavy. I would recommend getting some time in a sim if you can arrange it. If not remember to keep your scan up and don't get frustrated. You can use the sim evaluator to set freqs, give deviation calls (altitude/airspeed), and you can give him/her the plane while you brief the approach.
Medical
After all phases are complete there is a Captain's board that will meet at the end of the week. Before you leave the initial interview you will receive the medical background form to fill out in case you get a call to come back. You have to go back to Dallas for the medical which lasts most of the day. It is practically identical to an initial military flying physical. The majority of the medical is done by company nurses and you see the doctor at the end for chest/abdominal sounds, a glaucoma and hernia test. Two urine tests (DOT and company), hearing test, blood test, blood pressure, height/weight, vision (look in the box), depth perception, color vision, field of vision, some sort of computerized cognitive test. They'll tell you the computer test lasts an hour but it's closer to 30 minutes. It has 13 sections, each one timed. There are couple of relatively straightforward math problems during the first segment. The remainder of the test deals with memory drills (remembering a series of numbers and symbols) and some tactile response drills. Once again, each segment is timed but between each segment you have plenty of time to rest if needed.
Sometime during the day you'll also have a couple of x-rays taken.
Before you leave you'll get a conditional offer of employment pending the company medical findings and background check.
My medical was on 10/8/99. I was told that I passed everything on 10/18/99. They will send a package on travel/hotel arrangements at least a week before the initial class date, mine is 11/1/99. During the HR portion they told us that we will be paid about $580 every two weeks during training (six weeks long). They will also pay for your hotel.
Let me start by saying if you're flying on a standby pass to Dallas, don't try to fly out of New Orleans. I had to sit standby for three flights before there was an available seat for me. But all the American and American Eagle employees were all very nice throughout this entire process.
I got settled into the La Quinta Inn (make your own reservation) late the night before the interiew due to the flying schedules and there being no seats available early in the day. I would suggest the La Quinta in Eulless as opposed to Bedford because it is closer to the interview and simulator sites. When I checked in I had my name put down on the bus schedule for the next morning. If you don't do this, you'll just wind up springing for a taxi ride to get you to the interview, no big deal.
Arriving at the interview building about 7:20 am, we signed in and waited. We were then herded into a classroom (9 of us) and given a brief introduction by Ms Claudette Carroll, and some paperwork to fill out. Once the paperwork was turned in, the interviews began. I had the technical interview first, with Capt Al Mason. He was very friendly and the interview was actually quite informal. He had looked over my flight records, and had no questions. One busted check ride 7 years ago was explained by me, and then came the Jepps. He pulled out an approach plate and asked me about virtually every detail of it. As a military guy, I was very glad I had studied Jepps approaches and legends very carefully beforehand. Next came a Jepps low enroute chart, with more symbology and numerical questions. Third was a metar, that I managed to stumble through for the most part, but it had several "out of the ordinary" remarks. We discussed them a little, and that it's VERY IMPORTANT to be able to read a metar weather strip. That right there was about two thirds of the interview. The final third was mostly general aviation questions such as mandatory radio calls, max holding airspeeds, weather minimums, and divert fuel amounts. He wrote down a lot of notes the entire time I was talking. At the end of the interview he asked me if I had any questions and I asked a little about how long pilots sit reserve intially, and another about pilot basing. And that was it. Not very difficult at all. I was told to return to the classroom and await the HR interview. This interview took about 30 minutes.
My HR interview was with Ms Karen Umpirowicz, and she too was very friendly and tried to make sure I wasn't too nervous. She verified my certificates, fcc rtop, medical, driving record, and ratings, and then the questions began. Why do you want to work for us? What three things are you looking for in a company? Would your current boss recommend you if called? Tell me something about yourself I can't get from your paperwork. How would a close friend describe you? And so on. I think honesty counted as much, or more than the answer itself. She wrote down a brief synopsis of everything I said. At the end she asked me if I had any questions and I said I had none, except she hadn't introduced herself yet, so I asked her for her name. She laughed, apologized, and introduced herself, and asked me to return to the classroom. This interview had taken about 35 minutes. Now I was just waiting for the remainder of the applicants to finish so we could go to lunch. By lunch time, two applicants had been told they were eliminated from consideration. We were released for lunch at about 12:45, and told to be back by 2:00. Ms Carroll showed us where the cafeteria was, and we had a very good meal. When we returned from lunch, tow more applicants were called out of the room and told they were eliminated from consideration. So five of us would go to the sim.
After a short briefing, we were sent out front to catch a van to the flight academy. Capt Stewart met us in the hall and gave us a short briefing, and we watched a video. Use the time during the video wisely and write down everything about the sim profile onto the provided Jepp approach plate. After the video you will be given about 2 minutes to write stuff down, and it's not enough time for all the info you need. I was the first one in the sim due to departing flight times for the evening, so I had little time to memorize power settings, and standard checklist calls. The sim is a 707, and handles rather sluggishly. So try to anticipate turns more than you think you should. The profile is very straight forward. Take off, constant airspeed climb, level off, vectors to intercept a radial inbound, hold, ils full stop. He asked me about entering three different holding patterns on the way to hold, and I answered one wrong. I corrected myself, but he made me hold any way. And it was not the holding pattern from the original profile. It was still fairly simple, and the ils went very well. After landing we very briefly discussed the high and low points of the profile and then he told me I passed. I thanked him and he told me to go send the next applicant in. While he was in the sim I gave the remaining three applicants a complete rundown, and then departed for the airport. Fortunately, I was able to catch the late flight back to New Orleans, but the American Eagle personnel say sometimes when more than five applicants go the sim, some wind up staying overnight because the sims run late.
Overall it was a very positive experience. The American Eagle personnel all tried very hard to make us as comfortable as possible throughout the entire process.
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