The other interview accounts were extremely helpful and very accurate.
I arrived just before 0800 and met the other 11 applicants. Most of the applicants looked like FBI Agents with blue suits and red ties. About half were military and the other half were civilian commuter; eleven guys and one girl. Only one other guy was also furloughed. Myself and one other guy were the only ones with both military and civilian experience. I think I was the only applicant who actually flew the 737 on the line.
Southwest has very nice facilities and all the people there are friendly and open. After the initial paperwork, we were split into 2 groups: LOI or interview.
I had my LOI first. My advice on the LOI is to not delay the decision to divert. It is obvious, with the scenarios, that a divert will happen. The 7 minutes goes by very quickly. Use CRM, ask for input, use all your resources (ATC, Dispatch, Check Airmen) and make the decision early. I think I wasted too much time on the process and got crunched for time at the end.
After lunch in their very nice cafeteria, my group had our 3 interviews. You are interviewed by a HR person, a First Officer and a Senior Captain. I thought the HR and FO interviews went well. They are relaxed and make you feel very comfortable. They asked the questions others have posted and I was ready to answer the "Tell me about a time" questions. They all asked "Why do you want to work for SWA?". The Captain checked my log books. I had flight time summary sheets and computation sheets prepared and highlighted. My captain interview was a more scrutinizing and a little confrontational. Maybe, it was because I was furloughed and he was testing my true desire to work for Southwest. ...I don't know.
Most applicants had their contacts and references called in a week. Some of us did not (atleast 4 others). If they don't call your references then you will most likely not be chosen by the Review Board.
Read the book NUTS! It gives a lot of insight into the Southwest mentality.
I don't know what went wrong in my case, and they don't tell you. They could have hired everyone who interviewed so I just didn't sell myself correctly. Southwest is a great place to work and I can only hope that I have an opportunity to re-interview in a year. :(
|