| Gouge Dates
early November 1997 2/99 15 Jul 99
16 Mar 98 15 Feb 99 Phoenix 13 Sep 1999-Phoenix
Jan 99 12 May 99 (AM) Phoenix 13 Oct 99 - Dallas
Interview Prep
I had previously set up an appointment with RWB Consulting (Rob Beeks 623-877-2029) in Phoenix to do the interview prep. I highly recommend his interview practice or at the very least phone prep.
Situation, Action and Result. SAR
Take time to prepare your stories. You don’t want to sound rehearsed, but be prepared
end with lessons learned.
Read NUTS. The Southwest culture, corporate attitude and leadership style
I read NUTS and Cheryl Cage's book and did at least five mock interviews with guys in my unit who had been recently hired by Southwest as well as two other buds I got my type rating with.
Required Stuff for Interview
You’ll need high school and college diplomas (or transcripts), SSAN card, ATP/TYPE certificate, flying history report/log book (both), and medical certificate.
The application package sent me scrambling for copies of my high school and college diplomas.
Folder
Put together a nice folder for all the paperwork to turn in (you’ll get the folder back as they want the papers only but the neater your folder is, the more the guy looking over your stuff will notice).
Neat plastic binders for their paperwork.
The paper work drill is just as you have read in other guys trip reports. I recommend some kind of professional looking binder to put all of you papers in. Also, include a sheet with CURRENT addresses and phone numbers of your supervisors and guys who wrote you letters. You want to make their job as easy as possible.
Letters
I got 2 letters from SWA pilots I know and 2 from commanders.
Questions
Overview and Career Questions
? Tell me how you got interested in flying and how you came to apply with SWA
How did you get interested in flying?
? Tell me about your flying career.
Briefly tell me about your flying career (ice-breaker)
? Most/ least complex aircraft you've flown
? What has been the toughest technical aircraft you have flown?
? Discuss your current job and responsibilities
What is your major responsibility with your current job?
? What kind of pressures do you deal with while flying?
? What has been the toughest decision you had to make recently while flying?
? TMA the toughest problem you have in your current job.
? What problems are you currently working on that came as a surprise?
? Why did you fly heavies in the AF instead of fighters?
? What do you like most and least about flying.
What do you like most and least about flying as a career?
Why do you like to fly and don't give me the standard, "the thrill I get or the office with a view answer" I want something different?
? Tell me about a personal sacrifice you made for your job
? What would you change in your current job?
? Why are you leaving your current job.
? What would you do if you couldn't fly?
? Have you ever been given a notice by the FAA (violation/incident/accident).
? Tell me about a time you were called in by your supervisor concerning actions of friends or crew member?
Misc Non-flying questions
? Have you changed recently?
? What do you consider one of your strengths that may not reflect on your resume?
? Where do you see yourself as the most productive?
? What are your standards for success and how do you meet those standards?
Type Rating
? Where/when/with whom did you complete your type rating
? What did you think of the training/experience
? Did you pass the first time?
? How did you prepare for your type rating?
? What was the hardest part of type rating -- followed closely by what was the hardest about the flying portion of the type rating
? Would you be willing to get a type rating?
Application Process/Airlines/??
? Who have you applied with?
? Who would you rather work for?
? Why do you want to work for southwest?
? Without mentioning your experience tell me why we should hire you at Southwest?
? Top TWO reasons you are here today.
Flight Questions
? Tell me about your most challenging flight
TMA your most recent stressful flight.
What was your worst emergency?
TMA your scariest flight.
? TMA a low fuel situation.
? Tell me about a time when fuel became a primary concern in the flight.
? Have you ever made a split-second decision in the cockpit?
? TMAAT you were distracted while flying.
Tell me about something that you find distracting in flight.
? Tell me about a flying decision you delayed and why and what was the outcome of that delay?
? Tell me about a time you noticed something before anyone else in the cockpit.
TMW you noticed something in the cockpit and caught it before it became critical.
? Divert situation.
? Tell me about a time you were forced to plan/fly through bad weather
? Ever not receive all the information or pertinent facts while flying?
Describe a decision you made where you did not have all the facts
? Have you ever reported/called ahead to your CC/DO about something that has happened on a trip with other crewmembers?
? Tell me about a flight where you worked very hard and felt a great sense of satisfaction.
? What has been your biggest challenge while flying?
Policies/Rules
? Tell me about a time you were pressured to break policy
? Tell me about a time you saw someone break a rule and what you did about it
Tell me about a time you saw someone else break a flying rule - what did you do?
? Tell me about a time you broke a rule/policy
TMAAT you broke a rule.
Tell me about a time when you broke a rule/regulation or went against established policy.
? Have you ever made a change to a standard operating procedure?
? Tell me about a situation where you felt it was best not to follow directives?
? Have you ever intentionally violated a standard operating procedure?
? Tell me about a policy or procedure you were forced to implement but did not agree with.
? Have you ever refused a direct order?
Helping Others
? Tell me about a time you gave someone help outside of instructor responsibilities
Tell me about a time you helped someone go above and beyond studying for training
TMA a time, outside of being an IP, when you helped someone with their flying.
Tell me about a time (not as an instructor pilot) that you helped another aviator who was having a learning problem.
? Describe a time when you were able to help another crewmember, not during work.
Dealing with People
? Tell me something that someone you work with did that you didn’t like and how you dealt with it
TMAAT you didn’t get along with someone and how you dealt with it.
Have you ever flown with someone you didn’t like
? Have you ever had to deal with a big ego in flying.?
? TMA a hard person you have had to work with.
Tell me about working with a difficult co-worker.
Tell me about a time you had to deal with a difficult crew member.
Tell me about a time you had to handle a difficult crew member.
Have you ever dealt with an extremely sensitive person/situation?
? TMW you disagreed with someone in the cockpit.
How have you dealt with a personality conflict in the cockpit?
? Describe a situation when you became frustrated/impatient/angry when dealing with a difficult crewmember or co-worker.
When did you last lose your temper with a co-worker or crewmember?
? Tell me about crew members you worked with that did not work together well.
? When have you had to work closely with other crewmembers to get a mission accomplished?
? Have you ever had another crewmember disagree in the way you were operating?
? Tell me about a time when you had to correct another crewmember for not following SOPs?
? TMA a time when you had to discipline someone in the air.
? What problems have you caused for other crewmembers?
? Tell me about a time you had to deal with an uncooperative group you were not in command over.
? Tell me about a time you had to use diplomacy in your workplace.
? TMA a time when you said something to a coworker and regretted it.
Negative Stuff
? Tell me about a time when your performance was below standard
TMAAT you weren’t happy with your performance.
Tell me about a time when your work was below standard and a time when it was above standard?
? Tell me about an experience you learned from
? TMAAT you changed game plans but couldn’t solve the problem.
? Tell me about a time you landed and wished you had done something differently.
? Tell me about a situation that you wish you had handled differently.
Describe a situation in which you wish you had acted differently with a crew member or co-worker?
? Tell me about a recent failure while flying and how you handled it?
Tell me about a time when you made a mistake while flying?
? Tell me about something you worked really hard for, and didn't have happen.
? Tell me about a situation you were in that given the chance you could do it over again?
? Tell me about a mistake you made in the cockpit.
? Tell me about an idea that was overturned by a supervisor?
? Have you ever disagreed with an evaluator on your performance during an evaluation?
Life Questions
? Tell me about the hardest decision you made in the last year
What has been the most difficult decision you've made in the past six months?
Tell me about the biggest problem or most difficult decision you faced in the last 6 months.
What was the hardest work related decision you've made in the past six months?
? TMAAT someone tested your integrity.
Has anyone ever challenged your integrity?
Tell me about a time that your boss asked you to do something you thought was unethical (or put your integrity on the line).
Has your integrity ever been questioned? What were the circumstances? What did you do?
? TMAAT you worked the hardest and felt the most satisfaction.
Tell me about a flight where you worked very hard and felt a great sense of satisfaction.
What is an accomplishment that you are most proud of?
? Tell me about a time when you were under a significant amount of stress.
? How do you measure success as a pilot?
Planning
? TMAAT you didn’t do enough planning.
TMA a flight that you did not plan enough for.
Tell me about a time when you did not adequately plan for a flight.
? Tell me about a time you had to change your plan.
Tell me about a time you had to alter your plan when a deadline was moved up.
TMA a time when you realized you had to change you strategy or action to meet a critical deadline?
Tell me about a time when you had to expedite to make an on time takeoff.
? TMAAT you changed game plans but couldn’t solve the problem.
? When has a slow work situation caused a delay?
Leadership
? TMAAT you had to take charge.
? TMA an unpopular decision you made.
? Did your crew ever disagree with a decision you've made? How did you handle it?
? Tell us about a time you had to directly reprimand or correct another crew member using a style you don't normally use
Project
? Tell me about a project you started and how it ended.
Tell us about a major project you were responsible for, and how it turned out
What significant projects have you conceived during the past year? SAR
? What policy or new ideas have you recently implemented which was quite different from SOPs? What steps did you take?
? What specific projects have you accomplished to improve productivity or to get the job done on time?
? Tell me about a project you recently had to take action on
Describe a project that you have completed within past year. Did you ask for help?
? What projects, not necessarily your own have you sold?
? What is the biggest problem/project you have had/done at work within the last 6 months?
Logbook Check
? Can we contact your current employer?
? Have you ever received a letter from the FAA indicating a violation or incident?
? LESSON LEARNED: Add the .3 per sortie even though it doesn't specifically tell you to in the instructions.
? Just bring in your flight records and fill out the flight time sheet based on your latest military flight time print out. It makes it easy for them to verify what you claiming.
|
